SHIPPING & RETURNS

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Shipping Policy

Our products are shipped through Canada Post, we are currently offering 

Free shipping within Canada with purchases over $100, and free shipping to the US with purchases over $150. Deliveries within the Hamilton area are free! 

Deliveries should take anywhere from 1 - 2 weeks, depending on the evolving situation with C-19. We are sending out orders and doing deliveries twice a week depending on volume, if there are any issues please contact us at sumakartscanada@gmail.com


Return & Exchange Policy

Each of our products is handmade and you may find some unique features to each product. Unfortunately due to COVID19 and the size of our business we are unable to offer returns, and we can offer exchanges on a case by case basis. 

 

Due to hygienic reasons there are no refunds or exchanges on earrings or instruments.

 

If there is an issue that happened during shipping, let's talk! Email us at: sumakartscanada@gmail.com